Month: November 2022

HELPING HOSPITALS KEEP GOOD DOCTORS

Losing Your Lionel Messi

It’s World Cup time and I thought I would share this example of how Nike lost Lionel Messi, the best player in the world. It is behind a Wall Street Journal paywall so here is a section to see my point; “Recuerda mi nombre,” he said. Remember my name. “Leo Messi.” He’s wearing Nike from head…
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The “Physician Eye Roll”​

There are many things that make physicians roll their eyes. This may include new metrics, a new initiative from the administration, a mandatory seminar on whatever is popular at the time, and so much more. The biggest instigator, in my humble opinion as a doc myself, is the famous,”We are bringing in a business consultant…
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Do Hospital Executives Understand What Doctors Care About?

“You don’t build culture by offering free snacks or a gym membership or open seating. You build culture by talking to people, and understanding what they care about.” Gary V. This quote came from Gary Vaynerchuk, a serial entrepreneur and business guru. Some people love him and some don’t. It doesn’t matter. What I found…
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How is it that Hospital CEOs Don’t Understand “Word of Mouth”​ and that Doctors are Talking to Each Other on Social Media?

Every business in the world understands the concept of “word of mouth”. If your customers love you then they will tell others and if they don’t then they will tell even more people. So, how is it that hospital CEOs don’t understand that their physicians are talking to each other? I see it on LinkedIn.…
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Book Feedback

Thanks for the kind words about my book on Physician Retention on Amazon:  If you could see my copy of your book, you would know that it is full of underlying, sticky notes, coffee stains, and is well-loved now. I hope that is a great compliment to know that others are internalizing concepts that you value…
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The Overcomplicated Issue of Burnout

Physician burnout is still the buzz term going around. Sure, there are others like “moral injury” but the point is the same. Doctors are unhappy in their jobs. Even worse, doctors know that others don’t really care about them.  I recommend reading this article called Have We Overcomplicated The American Physician Burnout Conversation? The author talks about…
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Furloughs vs. Profits During a Pandemic and How It Affects Physician Morale

Remember the pandemic? Well, here are some more references showing how physicians were furloughed during the CV19 crisis: 1 in 5 doctors has been furloughed or taken a pay cut as the coronavirus pandemic hits hospitals. Some say they’re considering new jobs. Pay cuts, furloughs, and layoffs for doctors, nurses, and other healthcare workers are…
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