Focus on the Employee (DOCTOR) Experience!
Read this article from INC magazine. Yes, it is from a different industry but that is what healthcare needs to do, which is to learn from others.
“The primary focus of a sales business should be on the employee experience rather than customer relations because happy employees provide the best customer service.”
How many physicians out there believed their hospital is doing what this quote says above? I want to learn from them so please tell me here so I can actually interview them. My guess is it’s very rare. #hospital#business#physicianretention