Author: Doug Farrago

I was excited to see this article from the NIH called Hospital doctor turnover and retention: a systematic review and new research pathway. Finally, hospitals are thinking about trying to keep their doctors. Unfortunately, the researchers who did this review really have no clue where to go with this problem. I do. First, a couple…
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This article is pretty good. It’s called THE EXEC: HOW TO RECRUIT AND RETAIN PHYSICIANS. Many of the ideas are in my book but nothing about an eNPS score. Here are some highlights: Physician retention is also multi-faceted and includes several aspects, according to Bozek. “You need to make sure that physicians are engaged and…
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This was just publicized: NYC Health + Hospitals is halving appointment times for adult and pediatric primary care visits to expand availability and meet the system’s own growth goals, according to internal records reviewed by POLITICO. Details: Starting this fall, appointment times for new patients will be slashed from 40 minutes to 20 minutes. The change…
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I have discussed burnout on my blogs for years. I have written a book on Physician Retention to help hospital administrators keep good doctors. Unfortunately, no one is listening especially the AMA! I have criticized the AMA over and over again for sleeping with the gov’t, insurers, and the hospitals only because they have. The…
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Top 5 ways organizations can retain great physicians by Rebekah Bernard MD Healthcare organizations invest significant time, energy, and money into hiring physicians. But according to Douglas Farrago, MD, the author of ‘The Hospital Guide to Physician Retention,’ very few organizations invest adequate resources into keeping physicians. Farrago, a Family physician, became interested in the topic…
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I am still amazed at how MOST hospitals/organizations don’t have a Physician Liaison on staff. They are the glue to keeping doctors happy by working intimately with the community of physicians. This helps in physician retention, keeps morale up, and saves the hospital tons of money in the long run. They are the unsung hero…
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This article touches on the third rail in healthcare but I think it’s worth explaining why replacing doctors with non-doctors doesn’t work. Let me preface this by saying no other profession has to deal with these ridiculous comparisons. Legal assistants are never thought of as lawyers. Flight attendants are never thought of as pilots. Not…
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I recently wrote about how Nike lost Lionel Messi over a few tracksuits: Another person familiar with how Nike lost Mr. Messi remembers it coming down to something a little more trivial. Leo’s father had made a seemingly innocuous request for more athletic gear, only to find that neither Nike Iberia nor Nike South America was getting…
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I was called recently by people at a very large hospital, in a very large hospital system, in a very large city. Let me clarify. The people (medical directors) were not representing the hospital or hospital system, per se. These directors were worried about their doctors leaving and the inability to recruit more physicians. They…
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Last week I presented a poll in multiple locations on social media asking doctors this question: Physicians: would you work for 15-20% less if your environment was awesome (feel valued, great physician community, great staff, doctor’s lounge, a physician liaison, etc)? I had 280 responses and 199 of them said……YES. That’s 71%.  I took a lot of…
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