Author: Doug Farrago

Last week I presented a poll in multiple locations on social media asking doctors this question: Physicians: would you work for 15-20% less if your environment was awesome (feel valued, great physician community, great staff, doctor’s lounge, a physician liaison, etc)? I had 280 responses and 199 of them said……YES. That’s 71%.  I took a lot of…
Read more

It’s World Cup time and I thought I would share this example of how Nike lost Lionel Messi, the best player in the world. It is behind a Wall Street Journal paywall so here is a section to see my point; “Recuerda mi nombre,” he said. Remember my name. “Leo Messi.” He’s wearing Nike from head…
Read more

There are many things that make physicians roll their eyes. This may include new metrics, a new initiative from the administration, a mandatory seminar on whatever is popular at the time, and so much more. The biggest instigator, in my humble opinion as a doc myself, is the famous,”We are bringing in a business consultant…
Read more

“You don’t build culture by offering free snacks or a gym membership or open seating. You build culture by talking to people, and understanding what they care about.” Gary V. This quote came from Gary Vaynerchuk, a serial entrepreneur and business guru. Some people love him and some don’t. It doesn’t matter. What I found…
Read more

Every business in the world understands the concept of “word of mouth”. If your customers love you then they will tell others and if they don’t then they will tell even more people. So, how is it that hospital CEOs don’t understand that their physicians are talking to each other? I see it on LinkedIn.…
Read more

Thanks for the kind words about my book on Physician Retention on Amazon:  If you could see my copy of your book, you would know that it is full of underlying, sticky notes, coffee stains, and is well-loved now. I hope that is a great compliment to know that others are internalizing concepts that you value…
Read more

Physician burnout is still the buzz term going around. Sure, there are others like “moral injury” but the point is the same. Doctors are unhappy in their jobs. Even worse, doctors know that others don’t really care about them.  I recommend reading this article called Have We Overcomplicated The American Physician Burnout Conversation? The author talks about…
Read more

Remember the pandemic? Well, here are some more references showing how physicians were furloughed during the CV19 crisis: 1 in 5 doctors has been furloughed or taken a pay cut as the coronavirus pandemic hits hospitals. Some say they’re considering new jobs. Pay cuts, furloughs, and layoffs for doctors, nurses, and other healthcare workers are…
Read more

There are about 940,000 real doctors in the US and 12% of them quit last year. That’s a lot. Of course, every administrator or ivory tower pontificator will blame COVID. Why? It’s an easy excuse. Instead of looking at how the people who employed these doctors dealt with the situation they just brush it off…
Read more

I speak to a lot of doctors all around the country and all I hear is the same thing: THEY ARE TRYING TO REPLACE US! Is this true? Very much so. This article is a couple of years old but it’s only gotten worse: Across the country, corporations and government agencies are replacing physicians with…
Read more