Author: Doug Farrago

It’s World Cup time and I thought I would share this example of how Nike lost Lionel Messi, the best player in the world. It is behind a Wall Street Journal paywall so here is a section to see my point; “Recuerda mi nombre,” he said. Remember my name. “Leo Messi.” He’s wearing Nike from head…
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There are many things that make physicians roll their eyes. This may include new metrics, a new initiative from the administration, a mandatory seminar on whatever is popular at the time, and so much more. The biggest instigator, in my humble opinion as a doc myself, is the famous,”We are bringing in a business consultant…
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“You don’t build culture by offering free snacks or a gym membership or open seating. You build culture by talking to people, and understanding what they care about.” Gary V. This quote came from Gary Vaynerchuk, a serial entrepreneur and business guru. Some people love him and some don’t. It doesn’t matter. What I found…
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Every business in the world understands the concept of “word of mouth”. If your customers love you then they will tell others and if they don’t then they will tell even more people. So, how is it that hospital CEOs don’t understand that their physicians are talking to each other? I see it on LinkedIn.…
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Thanks for the kind words about my book on Physician Retention on Amazon:  If you could see my copy of your book, you would know that it is full of underlying, sticky notes, coffee stains, and is well-loved now. I hope that is a great compliment to know that others are internalizing concepts that you value…
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Physician burnout is still the buzz term going around. Sure, there are others like “moral injury” but the point is the same. Doctors are unhappy in their jobs. Even worse, doctors know that others don’t really care about them.  I recommend reading this article called Have We Overcomplicated The American Physician Burnout Conversation? The author talks about…
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Remember the pandemic? Well, here are some more references showing how physicians were furloughed during the CV19 crisis: 1 in 5 doctors has been furloughed or taken a pay cut as the coronavirus pandemic hits hospitals. Some say they’re considering new jobs. Pay cuts, furloughs, and layoffs for doctors, nurses, and other healthcare workers are…
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There are about 940,000 real doctors in the US and 12% of them quit last year. That’s a lot. Of course, every administrator or ivory tower pontificator will blame COVID. Why? It’s an easy excuse. Instead of looking at how the people who employed these doctors dealt with the situation they just brush it off…
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I speak to a lot of doctors all around the country and all I hear is the same thing: THEY ARE TRYING TO REPLACE US! Is this true? Very much so. This article is a couple of years old but it’s only gotten worse: Across the country, corporations and government agencies are replacing physicians with…
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If you ask any Hospital CEO if he or she wants to replace doctors then what do you think they would say?  “Of course not!” But that may not be the truth.  We definitely have a disconnect between hospitals and employed physicians.  EVERY doctor who I have ever interviewed has felt that their administration wants…
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